#1645608: Two Years of Generative AI: How Has Customer Experience Delivery Changed?

Description: About
Explore the intersection where modernization and customer experience overlap and then unpack the clutter surrounding the Gen AI movement and the opportunities, confusion and risks that come with it.

Duration: 30-45 minutes
When
Tuesday, November 12, 2024 ยท 11:30 p.m. IST (GMT +5:30)

Agenda
Explore the evolving landscape of Generative AI and understand the significance of governance and responsible practices.
Gain insights on success strategies for implementing AI and Generative AI to enhance customer and employee engagement.
Hear real-world examples of innovative AI and Generative AI applications, including agent assist, accent smoothing and automated quality assurance.
More info: https://events.dzone.com/dzone/Two-Years-of-Generative-AI-How-Has-Customer-Experience-Delivery-Changed

Date added Oct. 4, 2024, 2:03 p.m.
Source DZone
Subjects
  • AI/ML - Artificial Intelligence / Machine Learning / Artificial General Intelligence - AGI - Various
  • PodCasts / Webcast / Webinar / eSummit / Virtual Event etc.
  • Security Management/Strategic Security/ROI/ROSI
Venue Nov. 12, 2024, midnight - Nov. 12, 2024, midnight